What to Do If You Forget Your Password or Username
Clicking the "Forgot Password?" link on the okz login page starts the recovery process. An OTP will be sent to your registered mobile number — you can use that code to set a new password.
If you cannot remember your username, you can also sign in with the mobile number you provided during registration. If that number has also changed, you will need to contact the okz support team directly — help is available in Bengali via live chat or email.
- OTP is sent to your registered mobile number
- OTP has a limited validity — use it quickly
- Keep your new password strong
- If you have any issues, contact 24/7 live chat